Before you start
The first meeting: what will and won’t happen
No one will judge you, push you to make up or make you sign anything on the spot. The first meeting is for understanding whether mediation is right for you.
01Introductions and rules
The mediator explains how the procedure works: he is neutral, you make the decisions, everything said is confidential.
02Your story
You describe the situation as you see it. The mediator does not argue or judge — he clarifies what matters to you.
03List of issues
Together we identify exactly what needs to be agreed: money, deadlines, children, property, how to communicate.
04The other side
We decide how and who will invite the other side. If they have already been asked, we discuss the format of a joint meeting.
05Next step
We agree on the format, schedule and cost. Or we honestly conclude that mediation will not help here.
What to bring
- key documents: the contract, correspondence, a court decision — if there is one;
- a list of the issues that matter most to you;
- an idea of who else should take part: a lawyer, a partner, a relative;
- an answer to the question “what would be a good outcome for me”.
Rules that always apply
- Voluntariness. Either party can leave mediation at any time.
- Confidentiality. The mediator does not disclose what was said without the parties’ consent.
- Neutrality. The mediator represents neither party.
- Equality. The parties have equal opportunities to speak and propose solutions.
Frequently asked questions
Can I come without the other side?
Yes. The first meeting is often held with one party: we discuss the situation and decide how to invite the other.
How much does the first contact cost?
The first phone call of up to 15 minutes is free. The cost of further work is agreed before it begins.
Can I leave if I don’t like it?
Yes, at any time. Mediation is voluntary for each party at every stage.
Can it be done online?
Yes. Meetings are held by video call just as in person — including separate ones.
Can I come with a lawyer?
Yes. The parties may bring their lawyers, representatives, valuers and other specialists.